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• After winning an auction or completing a Make it Mine , purchase, an email with the checkout procedure will be sent to your registered email address. All payments must go through "PayPal". You will be able to complete your payment and finalize your purchase without waiting for an email confirmation.


• All payments are expected within 7 days after the last winning auction is closed. All unpaid auction will be forfeited and a negative feedback will be posted.


• Bidding on multiple auctions? Simply wait until all of the auctions have ended, and complete the checkout from the most recent email that you received from us.
  
  
• Once you have completed the checkout, you will not be able to combine any additional auctions. No exceptions.
  
  
• Payment Methods: We Only accept and prefer Paypal, VISA, Mastercard, American Express, and Discover on our secure web server.

Insurance: Insurance is optional but if you decline the insurance, and your package is lost during transit, you assume liability for the shipping charge, package and its contents in the event the package is not located by the carrier.

• Please make sure the "shipped to" address you input during your checkout is correct. We are not responsible for any undeliverable addresses.
  
  
• We are required to collect 8.25% sales tax when "shipped to" address is in California.
  
  
NOTE : Currently We do not ship international.

TRANSIT TIME
Most packages reach their destination within 4-5 business days excluding weekends. As soon as your order ships you will receive a tracking number.

oneUniversal will accept returns on UNOPENED products ONLY for up to 30 days from the original purchase date. All products must be returned in "sellable" condition. Products must be sealed, unopened, and in original packaging. A Return Merchandise Authorization (RMA) number issued by oneUniversal must accompany with all returns. Shipping and handling charges are non-refundable and the buyer will pay for return shipping with a 25% restocking fee. We WILL NOT, under any circumstances, accept any returns on already opened items.

• Please Contact us to resolve any issue before leaving feedback.